Currently preparation pre-dispatch is 6 working days for mugs and water bottles and 12 working days for textiles due to social distancing and increased hygiene measures. We can still deliver worldwide with a few exceptions, which are dynamically changing as countries close their boarders. If we cannot deliver to your destination, we will refund you and cancel your order in 48 hours Please be mindful of time sensitive deliveries as global postal services are struggling. All delivery time and dispatch are ESTIMATES. We do recommend that all items are washed thoroughly before use.